Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the status of your order.
We offer a 30-day return policy for unused and unopened items. If you are not completely satisfied with your purchase, please contact our customer service team for assistance with returns and exchanges.
Delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and standard shipping takes an additional 3-7 business days for delivery.
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination and product. Please contact us for more information about international shipping options.
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and bank transfers (direct deposit). All transactions are processed securely to ensure the safety of your payment information.
You can reach our customer support team by emailing info@bexstar.co.uk. Our friendly representatives are available during business hours to assist you with any inquiries or concerns.
We strive to process orders quickly; however, if you need to cancel or modify your order, please contact us immediately. Once an order has been shipped, we may not be able to make changes.
We are committed to sustainability and offer a range of eco-friendly products. Look for specific eco-friendly labels or descriptions on our product pages for more information.
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